Andy Burnham has a tell

Behind Closed Doors Management lessons from sport, politics and history. He kept his promise for 24 hours. Then he caved in. And it is the most common management mistake there is. Last week, at a hustings in Makerfield, Andy Burnham told a room full of WASPI women he would stick by them because "they deserve some recompense." In classic Burnham style it was warm, decent, authentic. It was exactly what the room wanted to hear. Within a day, after a Labour backlash, he ruled out any cash payout...